Shipping Policy

Our Commitment To You

We believe our products must meet your highest expectations – and so must our service. Our goal is your complete satisfaction with your order.

Our Shipping

Shipping and delivery times are an estimate, provided by our shipping partners. ERG Industrial and our shipping partners will commit to adhering to these time frames as far as possible. The time frame is however subject to conditions during transit, circumstances or any unforeseen conditions. ERG Industrial cannot be held accountable/liable for any cost incurred due to a delay in activities on the end user/buyer’s side as a result of the delay in delivery.

Any additional charges incurred due to a delay in shipping, storage, clearance or customs operations as a result of delay from the end user/buyer, will be for the account of the end user/buyer

Any other charges (e.g. Customs examination, storage, etc), which may occur beyond our control, will be charged to the end user/buyer.

The end user/buyer assumes ownership risk upon signing of a POD (Proof of Delivery). It will be assumed that only authorized personnel will be able to sign off on POD’s.

1. Free shipping over R 3 500 incl. VAT

2. Online sales only for South Africa. For any sales outside of South Africa, please contact us.

3. Flat rate for the 9 provinces in South Africa for orders less than R 3 500.00 incl. VAT:

Flat rate shipping cost (incl. VAT)

1. Gauteng: R275.00
2. Mpumalanga: R350.00
3. Limpopo: R375.00
4. Kwazulu Natal: R350.00
5. Western Cape: R350.00
6. Eastern Cape: R475.00
7. Northern Cape: R475.00
8. North West: R375.00
9. Free State: R375.00